whatpeopleplay FAQ
How do i register and what can i do if my registering or login to Whatpeopleplay should ever fail?
Registering
Registering is easy! Click "register" on the top right of Whatpeopleplay´s frontpage. Complete the data (we need your adress for billing only - and you may need a correct invoice to prove your digital purchases if i.e. you perform with Whatpeopleplay´s music as a DJ in public - so please do fill in this data as accurate as possible. ) and click "submit".You'll be sent an authentification email to your email account. Follow the directions given in this email, and you'll be sent a password. Your username is allways the email adress you registered with.
The password we send you is case sensitive.Please make sure you enter the password exactly like displayed using the capital and small letters! After the first login you may change your password any time.
If registering fails, in example You don´t receive your activation mail:
If you do not receive your activation mail and can therefore not finish your registration, pls notify us at people@whatpeopleplay.com!Check your "Spam" inbox, it may have ended there. Some freemail services still categorize our activation mails as "Spam" or block them completely. If this is the case, please let us know. We will help you as fast as we can!
If logging in fails:
If you have completed the registration process and cannot log in, please doublecheck the following:
The password we send you is case sensitive.Please make sure you enter the password exactly like displayed using the capital and small letters! If you have done so and still cannot log in:
Please check if cookies and JavaScript are enabled in your browser. Do not worry, we need those for the login and purchasing process only - in example to "save" your shopping cart for the session you shop with us.
If you have both enabled and still cannot login pls try to set all your browser settings to "Default" and try again. It should work now.
In case you still have problems pls email us to
people@whatpeopleplay.com with a brief description of the problem and the browser and OS you use.
What browsers and operation systems is Whatpeopleplay tested with:
Whatpeoplplay´s login process is tested to run with the latest and most common browser and operating systems on the market,for example: Internet Explorer, Mozilla Firefox,Safari, Camino under Windows (including Vista) and MacOs (including Leopard).
In case of questions regarding additional browser or OS systems or problems with above mentioned systems pls email us to
people@whatpeopleplay.com with a brief description of the problem and the browser and OS you use.
© 2010